Terms & Conditions

1. Services

Aeropeak provides website design, development, launch, hosting, maintenance, minor content updates, and technical support.

The standard Aeropeak website package consists of:

$500 one-time website setup

This includes:

• Website design and development
• Mobile-responsive design
• Core page setup
• Contact forms where applicable
• Basic on-page SEO setup
• Launch preparation
• Website launch

$100 per month website care

This includes:

• Website hosting
• Routine website maintenance
• Minor text updates
• Minor image updates
• Technical support
• General website upkeep

The $100/month Website Care service is part of the Aeropeak website package and is not a separate optional service while Aeropeak hosts and manages the website.

Larger or more complex projects may require additional pricing. Aeropeak will disclose and obtain approval for additional charges before performing additional billable work.

2. Payment

Client agrees to pay Aeropeak: $500 upfront + $100 per month.

The $500 initial payment is due before website work begins.

The $100 monthly Website Care charge will be automatically billed to the payment method authorized by Client.

Aeropeak will not charge additional fees without Client approval, except for recurring charges already agreed to under these terms.

3. No Long-Term Commitment

There is no six-month, annual, or other fixed-term commitment.

Client may cancel ongoing Website Care at any time by providing written notice.

Cancellation stops future monthly charges after the end of the current paid billing period.

There is no cancellation penalty.

4. If the Client Cancels

If Client cancels the $100/month Website Care service:

• Aeropeak hosting ends at the conclusion of the paid billing period.
• Routine maintenance ends.
• Minor updates end.
• Technical support ends.

Client retains ownership of Client-provided business materials, including: business name, logo, photographs, written content, brand materials, and other materials supplied by Client.

Client should retain ownership and control of its domain name whenever possible.

If the website platform allows transfer of the website into Client's own account, Aeropeak may reasonably assist with that transfer.

After transfer, Client becomes responsible for the website platform, subscription fees, hosting, and management.

Aeropeak does not guarantee that every website platform allows full downloadable website-file export.

5. If Aeropeak Cannot Continue Service

Aeropeak may discontinue ongoing services by providing reasonable written notice.

When reasonably possible, Aeropeak will provide at least 30 days' notice before ending ongoing hosting or maintenance for ordinary business reasons.

Aeropeak will reasonably cooperate with Client in transferring the website or account where technically possible.

Aeropeak will not charge Client for service periods after Aeropeak has stopped providing the service.

If Aeropeak becomes unable to complete a website before launch, Aeropeak will notify Client and determine an appropriate refund based on the amount of work that was actually completed.

6. Client Responsibilities

Client agrees to provide information reasonably required to complete the website. This may include:

• Business information
• Logo and branding
• Images
• Services and pricing
• Contact information
• Existing website access
• Domain access
• Requested written content
• Feedback
• Approvals

Client is responsible for ensuring it has permission to use all materials supplied to Aeropeak.

Client represents that it has the necessary rights to use logos, photographs, videos, trademarks, written content, and other materials it provides.

7. Project Delays

Aeropeak is not responsible for project delays caused by Client failing to provide requested information, content, login credentials, approvals, feedback, or materials.

If Client becomes unresponsive for an extended period, Aeropeak may pause the project until Client resumes communication.

8. Revisions

Reasonable revisions required to complete the initial website are included during the design and build process.

Additional charges may apply for work outside the original project scope, including:

• Major redesigns after approval
• Significant scope changes
• Large quantities of new pages
• Custom functionality
• Extensive copywriting
• Major integrations
• E-commerce functionality
• Major branding changes

Aeropeak will disclose additional charges before performing billable work.

9. Monthly Updates

The $100/month Website Care service includes minor text and image updates. It does not include unlimited development or redesign work.

Additional pricing may apply to:

• Complete page redesigns
• Large new sections
• Complex new pages
• Booking systems
• E-commerce systems
• Custom software
• Major integrations
• Large amounts of content entry
• Extensive SEO campaigns

10. Content Accuracy

Aeropeak may assist with organizing or drafting website content.

Client is responsible for reviewing and approving the accuracy of information published about its business. Client should review information such as:

• Business name
• Contact information
• Prices
• Services
• Business hours
• Policies
• Legal disclosures
• Product or service descriptions

Aeropeak is not responsible for inaccurate information supplied or approved by Client.

11. Third-Party Services

Websites may rely on third-party providers, including:

• Website platforms
• Hosting providers
• Domain registrars
• Form providers
• Analytics services
• Payment processors
• Plugins
• APIs
• Other outside services

Aeropeak does not control these providers and cannot guarantee uninterrupted availability.

Any third-party fees not included in Aeropeak's standard pricing will be disclosed before Client is expected to pay them.

12. Domain Names

Whenever practical, Client should own and control its domain registration.

If Aeropeak assists with configuring or connecting a domain, Client remains responsible for domain renewal fees unless otherwise agreed.

Aeropeak will not intentionally withhold a Client-owned domain as leverage in a payment or service dispute.

13. Website Ownership

Client retains ownership of business materials supplied by Client.

Aeropeak retains ownership of:

• Aeropeak branding
• Reusable templates
• General design systems
• Internal processes
• Reusable components
• General tools and techniques
• Third-party licensed elements where ownership belongs to another provider

The ability to move or transfer a completed website after ending Aeropeak hosting may depend on the capabilities and licensing terms of the website platform used.

14. Portfolio Use

Unless Client requests otherwise in writing, Aeropeak may display the Client's business name, publicly available website screenshots, and the completed website design in Aeropeak's portfolio and marketing materials.

Aeropeak will not intentionally disclose confidential Client information.

15. Confidential Information

Each party agrees to use reasonable care to protect confidential information received from the other party.

Aeropeak will not intentionally publish private Client information except as reasonably necessary to provide the services or as authorized by Client.

16. Passwords and Account Access

Aeropeak may receive access to:

• Domains
• Websites
• Hosting accounts
• Email or form services
• Other business systems

Aeropeak will use reasonable care when handling credentials and will use access only as reasonably necessary to perform the agreed services.

Client should use secure passwords and enable multi-factor authentication when available.

17. No Guarantee of Results

Aeropeak provides website design and related services. Aeropeak does not guarantee:

• Increased sales
• Increased revenue
• A specific number of leads
• Search-engine rankings
• Website traffic
• Conversion rates
• Business growth

Results depend on many factors outside Aeropeak's control.

18. Failed Payments

If a recurring payment fails, Aeropeak may attempt to collect payment again and notify Client.

If the account remains unpaid after reasonable notice, Aeropeak may suspend hosting, maintenance, updates, and technical support until the account is brought current.

Aeropeak will generally provide a reasonable opportunity to resolve an accidental failed payment before suspending the website.

19. Refunds

Because website design involves custom work, payments for completed work are generally non-refundable.

If Aeropeak is unable to complete the project, any refund will depend on the amount of work completed and the circumstances of cancellation.

Monthly Website Care payments are generally non-refundable after the applicable monthly service period has begun, except where required by law or where Aeropeak fails to provide the applicable service.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Aeropeak will not be liable for indirect, incidental, special, consequential, or lost-profit damages arising from the services.

Aeropeak's total liability relating to a particular project will not exceed the amount paid by Client to Aeropeak for that project during the applicable period, except where such a limitation is prohibited by law.

21. Termination

Either party may terminate ongoing Website Care. Termination does not eliminate amounts already owed for services previously provided.

Aeropeak may terminate services immediately for:

• Fraud
• Unlawful activity
• Abuse
• Serious security concerns
• Material violation of these terms

For ordinary business reasons, Aeropeak will provide reasonable notice when practical.

22. Changes to Services or Pricing

Aeropeak may change its services or pricing in the future.

Changes to recurring pricing for an existing Client will be communicated before taking effect and will follow any consent requirements imposed by law or the applicable payment provider.

23. Governing Law

These Terms & Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles.

24. Entire Agreement

These Terms & Conditions, together with any written proposal, invoice, project scope, or other terms agreed to by Aeropeak and Client, represent the agreement between the parties regarding the services.

Changes should be documented in writing.

25. Acceptance

By signing an agreement, accepting a proposal, checking a Terms & Conditions acceptance box during payment, or otherwise affirmatively accepting these terms before purchasing services, Client acknowledges that Client has reviewed and agrees to these Terms & Conditions.